FAQ
Frequently Asked Questions

Shipping
You can see your current order status and history by visiting the link. You will receive a tracking number together with the confirmation email after 3-7 days processing which will allow you to follow the track of your package online.
Unfortunately, we do not have the option of changing the original shipping address once an order goes into processing.
If your item has any defects or errors on our part, we will provide you with the replacement of the item and no additional cost would be required. We are happy to replace your order for any of the following reasons: The product is flawed. The print quality is poor. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your related niche choice.

Payment
We accept PayPal payments.
We are also taking VISA, MasterCard , Discover and American Express.
We are always available to serve you.
Get in touch with us if you have difficulties.
US Office: 548 Market Street, Suite 75842, San Francisco, CA 94104, United States
Phone: +1 (480) 686 9498
Email: support@giftelling.com
Office Hours: Mon – Sat: 9AM-5PM
We are committed to transparent and legal business, selling quality products with clear origin.

Return
Visit our Contact Us Page to submit your return request and we will send you a process and by following this you can return a item easily.
If it happens with you, we are truly sorry. Please email us at support@naturelovegift.com and tell us your order number and how we messed up.
We will take care of you and cover all expenses related to the required shipping at our end. We will assure that the problem meets the satisfactory resolution.